FAQs

 
  • A: Guests must be of 18 years of age with a valid I.D. in order to fly. Guests under 18 are welcome to fly with accompanied adult supervision. Comfortable clothing for the weather is highly suggested for the duration of your flight.

  • A: We can fly up to three passengers each flight (weight restrictions apply, and customers are weighed before each flight). Larger groups will fly multiple flights back to back with 2 or 3 passengers on each flight.

  • A: No passenger may weigh more than 300 lbs. and the entire group for each flight cannot exceed 575 lbs. combined weight. Passengers are weighed before each flight to ensure proper weight and balance of the aircraft.

  • A: Yes! All ages are welcome on our rides/flights. We love to share the experience of aviation with everyone. Children under the age of 18 must be accompanied by an adult. If your child is under two years of age, they will have to be safely placed on their guardian’s lap for flight duration. Children two years old and above are required to purchase a seat for the flight.

  • A: In a helicopter, miles are approximately equal to minutes. Remember, you are moving at over a hundred miles an hour on your rides/flights. Flight duration can vary but the minutes you are in the air will tend to be equal to the number of miles you fly.

  • A: All tours depart from the Wedell Hangar on Sikorsky Drive, New Orleans, LA 70126 at Lakefront Airport. We offer free onsite parking. You can plan your trip with directions to our facility from your home/hotel by clicking here: Directions to Heli-Co New Orleans

  • A: No, unfortunately, the Superdome Helipad officially closed for all flights on October 16, 2019.

  • Customers must contact us more than 48 hours in advance to receive a full refund.  Customer who calls between 24-47 hours in advance will receive a 50% refund or in store credit.  Customer who calls between 12-23 hours can only move their flight to a future date and time or be issued in store credit. Customer cancelations less than 12 hours in advance or “no show” will not receive a refund. Heli Co Inc. may cancel at any time due to safety of flight concerns including but not limited to weather and maintenance.  Though we try to provide advanced notice this may occur after you arrive on-site, or during your flight.  If we cancel for any reason other than weather a full refund is available for flight miles not flown.  With the purchase of weather insurance, you will be eligible for a full refund, minus the $49, of your flight in the event of a weather cancellation. Passengers are weighed on site.  If passenger(s) exceeds the weight limitations no refunds will be provided.

  • A: Our fleet at Heli-Co New Orleans consists of Robinson R-44 helicopters.

  • A: We would love to answer it for you. Send us your question here and a member of our team will get back to you shortly.